Privacy Policy

Effective Date: April 8, 2026

OddsWire (operated by OddsWire LLC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SaaS platform for sports betting data analytics and prediction market intelligence.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using OddsWire, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

Account Information

✓Full name
✓Email address
✓Account login credentials

Payment Information

Payment information (such as credit card details) is processed by Stripe, our payment processor. We do not store complete credit card numbers on our servers. Only transaction records and payment status are stored in our system.

Usage Data

✓Pages visited and features accessed
✓Parlay data and betting analysis entries
✓Time spent on platform features
✓Search queries and filter preferences

Device & Browser Information

✓IP address
✓Browser type and version
✓Operating system
✓Device identifiers

Email Engagement

Via SendGrid, we track email opens and clicks to measure campaign effectiveness and user engagement.

Error & Crash Data

Via Sentry, we collect error logs, stack traces, and crash reports to improve platform stability and user experience.

AI Chat Conversations

When you use OddsWire's AI features, conversations are sent to Anthropic's Claude API for processing. Please refer to Anthropic's privacy policy for how they handle this data.

2. How We Use Your Information

OddsWire uses collected information for:

✓Providing, maintaining, and improving our services
✓Processing payments and managing your account
✓Personalizing your experience and delivering customized content
✓Sending transactional emails (account updates, password resets, billing notifications)
✓Sending marketing and promotional emails (with your consent)
✓Analyzing usage patterns to optimize features and user interface
✓Detecting and preventing fraud, abuse, and security incidents
✓Complying with legal obligations and responding to lawful requests
✓Training and improving our AI models (only with aggregated, anonymized data)

3. How We Share Your Information

OddsWire does not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers who help us operate our platform:

Service Providers

✓Stripe — Payment processing and billing
✓SendGrid — Email delivery and engagement tracking
✓Anthropic — AI processing (Claude API)
✓Sentry — Error monitoring and crash reporting
✓DigitalOcean — Cloud hosting and data storage
✓Vercel — Content delivery network and frontend hosting
✓Google Analytics — Optional website analytics (if enabled)

All service providers are contractually bound to use your information only as necessary to provide services to OddsWire and maintain confidentiality of your data.

Legal Requirements

We may disclose your information if required by law, court order, subpoena, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services. Retention periods vary by data type:

✓Account information: Retained while account is active, deleted upon request or account closure
✓Payment records: Retained for 7 years (tax and legal compliance)
✓Usage logs: Typically retained for 90 days
✓Error/crash reports: Retained until issue is resolved (typically 30 days)

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

You can request a copy of the personal information we hold about you.

Right to Correction

You can request that we correct or update inaccurate information in your account.

Right to Deletion

Subject to legal and contractual obligations, you can request deletion of your personal information.

Right to Data Portability

You can request your data in a structured, commonly-used, machine-readable format.

Right to Withdraw Consent

For marketing emails and optional analytics, you can withdraw consent at any time.

To exercise any of these rights, please contact us at hello@oddswire.bet with your request and proof of identity.

6. Cookies and Tracking

OddsWire uses cookies and similar tracking technologies to:

✓Remember your login and preferences
✓Improve user experience
✓Analyze site traffic and usage patterns
✓Prevent fraud and enhance security

You can control cookies through your browser settings. Disabling cookies may limit functionality on our platform.

We respect the "Do Not Track" (DNT) signals in web browsers. If you enable DNT, we will not use tracking technologies for behavioral advertising.

7. Security Measures

OddsWire implements industry-standard security practices to protect your information:

✓HTTPS/TLS encryption for data in transit
✓Encryption at rest for sensitive data
✓Secure password hashing and storage
✓Regular security audits and penetration testing
✓Access controls and role-based permissions
✓Monitoring for suspicious activity

While we implement strong protections, no system is completely secure. We cannot guarantee absolute security of your information. Please use strong, unique passwords and enable two-factor authentication if available.

8. Children's Privacy

OddsWire is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a user under 18, we will take steps to delete such information and terminate the user's account. If you believe we have collected information from a minor, please contact us immediately at hello@oddswire.bet.

9. CCPA Rights (California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

Right to Know

You can request what personal information is collected, used, shared, and sold.

Right to Delete

You can request deletion of personal information collected from you, subject to certain exceptions.

Right to Opt-Out of Sale

OddsWire does not sell personal information, so this right does not apply; however, we respect your choice to opt out if our practices change.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise CCPA rights, submit a request to hello@oddswire.bet. You may also designate an authorized agent to submit requests on your behalf. We will respond within 45 days of receiving your verifiable request.

10. GDPR Rights (European Users)

If you are located in the European Union or EEA, the General Data Protection Regulation (GDPR) applies. Your rights include:

✓Right to access, correction, and erasure
✓Right to restrict processing
✓Right to data portability
✓Right to object to processing
✓Right to lodge complaints with your data protection authority

Our legal basis for processing your information includes:

✓Fulfilling a contract with you (account services)
✓Your explicit consent (marketing emails)
✓Legitimate interests (fraud prevention, analytics)
✓Legal compliance (record retention)

11. International Users

OddsWire operates in the United States. If you access our services from outside the US, your information may be transferred to, stored in, and processed in the United States. By using OddsWire, you consent to this transfer and processing under applicable laws.

For users in the EEA/UK, we rely on Standard Contractual Clauses and other appropriate safeguards when transferring data internationally.

12. Changes to This Privacy Policy

OddsWire may update this Privacy Policy from time to time. The date of the most recent version is indicated at the top of this document. If we make material changes, we will notify you via email or by posting a notice on the website. Your continued use of OddsWire after any changes indicates your acceptance of the updated Privacy Policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

OddsWire (OddsWire LLC)
Email: hello@oddswire.bet
Website: oddswire.bet

For GDPR-related inquiries, you may also contact our Data Protection Officer or file a complaint with your local data protection authority.

Last updated: April 8, 2026